Vaidio® VSaaS

Service Announcemnent

2025-08-14 - Planned Maintenance: Service Portal Upgrade
To ensure the continued performance and stability of our service portal, we will be conducting a scheduled upgrade that requires approximately 30 minutes of downtime.
This maintenance is crucial for implementing fixes for two minor issues our team identified last week, further enhancing your experience. The upgrade is scheduled to take place on Thursday, August 14, 2025, at 4:30 AM CST.
We appreciate your patience and understanding as we work to improve the Vaidio service portal. Our team is committed to minimizing disruption and will bring the portal back online as quickly as possible.
2025-07-29 - Important Service Portal Upgrade: Planned Downtime
We're performing a significant upgrade to our service portal to enhance your experience and bolster security. This necessary maintenance will require the service portal to be offline for approximately 30 minutes.
This upgrade, scheduled for Tuesday, July 29, 2025, at 4:30 AM CST, is crucial for implementing fixes for two identified issues from our recent penetration test report, further strengthening the portal's security. During this time, we'll also be updating our Master Subscription Agreement and Terms of Service to reflect our latest policies.
We appreciate your patience and understanding as we work to improve the Vaidio service portal. We're committed to minimizing disruption and will bring the portal back online as quickly as possible.
2025-07-10 - Important Service Portal Maintenance: Brief Downtime
To ensure the continued security and reliability of our service portal, we will be performing urgent maintenance to address recently identified vulnerabilities.
This essential update requires us to temporarily shut down the service portal for approximately 30 minutes. We anticipate this brief interruption will occur today, Friday, July 10, 2025, at 4:30 AM CST.
We understand that any downtime can be inconvenient and we sincerely apologize for this short interruption. Our team is working to complete this maintenance as quickly as possible to minimize impact.
Thank you for your understanding and continued trust in Vaidio.
2025-07-03 - Announcing Live Text Chat Support for Vaidio VSaaS!
We're excited to make connecting with our team even easier! You can now get real-time assistance and immediate answers to your questions with our new Live Text Chat feature, directly on the Vaidio website.
We know how important quick support is, and this new online chat function connects you instantly with our dedicated Customer Success Managers. Whether you have a quick question about your Vaidio service, need guidance on a feature, or want to explore new ways to leverage your AI Vision Platform, our experts are just a click away.
Click the 'Resources/Support' menu item on our website and start a conversation today. We're here to help you maximize your Vaidio VSaaS experience!
2025-07-02 - Try Vaidio Free: Sign Up for Your Free Trial Today!
Great news! We're making it easier than ever to experience the power of Vaidio's AI Vision Platform. You can now sign up for a free trial directly on our website, giving you hands-on access to our leading AI-powered video analytics.
Discover firsthand how Vaidio transforms your video data into actionable intelligence, enhancing security, improving safety, and boosting operational efficiency. Explore our intuitive interface, test key analytics like real-time alerts and rapid forensic search, and see the difference Vaidio can make for your organization—all with no commitment required.
Ready to get started? Visit our website and click the "Start Free Trial" button to unlock smarter video intelligence today!
2025-07-01 - Initial Release
We are thrilled to announce the official launch of Vaidio VSaaS (Video Surveillance as a Service), bringing the unparalleled power of Vaidio's AI Vision Platform to the cloud.
This new service transforms traditional video surveillance by offering a flexible, scalable, and secure cloud-based solution that integrates seamlessly with your existing cameras. Customers can now leverage Vaidio's advanced AI analytics – including real-time alerts, rapid forensic search, and intelligent operational insights – with the added benefits of reduced infrastructure costs, simplified management, and secure remote access from anywhere.
Vaidio VSaaS is designed to empower businesses of all sizes to unlock deeper intelligence from their video assets, enhancing security, safety, and operational efficiency with unprecedented ease.

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